A real person.
A portal. A help desk.
Dedicated account manager, client portal, and help desk, included on every plan so you’re never left guessing.
- Account manager
- Client portal
- Help desk
What's included
Communication, files, and next steps in one place, with a person who knows your account.
Client portal
Approvals, updates, and communication live in one login, not scattered across email threads.
Help desk
Technical or account questions get routed instead of sitting in an inbox.
Account manager
One dedicated person who knows your brand, plan, and what’s in progress.
Onboarding call
(optional) a live call to go through your onboarding questionnaire in depth, answer questions, and align on expectations and goals.
Clear approvals
You review work in the portal so nothing publishes without your go-ahead.
Human support
Real people, not ticket roulette, so you always know who to ask.
How it works
You should not have to chase a ticket queue. Communication and next steps live in one place.
Client portal
Approvals, updates, and communication live in one login so you are not hunting through email.
Help desk
Technical or account questions go to the help desk so issues get routed correctly.
Account manager
One dedicated person who knows your brand and what’s in progress.
Onboarding call
(optional) a live call to go through your onboarding questionnaire in depth, answer questions, and align on expectations and goals.
FAQs
Everything you need to know about support with us.
Included in every plan
Support comes with every plan.
Every Social-Only and Full-Service plan includes a portal, help desk, and dedicated account manager.