Social content that earns attention,
not just fills a calendar.

Social-only plans are for businesses that only need social media management, or have a website designed by a third party. We don't provide website maintenance for third-party designed websites.

Yes, you can. Sign up for our social-only plans for done-for-you social media and monthly reporting.

We don't manage websites designed by third parties due to poor design, among other issues.

Note: We can't guarantee performance on websites we didn't build. There may be bugs or ineffective design that doesn't meet our strategic standards. As a result, we're unable to maintain or optimize these sites.

You'll get access to your client portal, where all communication, files, approvals, and updates live. After a detailed onboarding questionnaire, your first round of content is delivered in as little as 10 business days.

No. Our plans have no contracts, and you can cancel anytime.

No. You review and approve content before it goes live, but the planning, designing, and publishing is on us. Most clients spend a few minutes a month reviewing, not hours.

You're never stuck with content you don't approve of. You review everything first, and if something's off, you can request a revision before it ever goes live.

Yes. Instagram and Facebook are included in every plan. The Scale plan includes 1 free platform of choice, and the Elite plan includes 2. On top of that, you can also add platforms like TikTok, LinkedIn, Pinterest, or Google Business Profile as your business grows.

Captions stay consistent in meaning and message across platforms. We may make slight modifications for platform-specific limitations and standards—such as character limits, link handling, or other platform requirements.

Full-service marketing plans bundle ongoing website and marketing support into one monthly plan after your site is live. Depending on your tier (Starter, Grow, Scale, or Elite), you can get website maintenance, social media management, blog posts, and monthly performance reporting—managed together so your online presence stays consistent.

No. Full-service marketing plans are a separate service from website design. Website services focus on designing and developing your site; full-service plans handle ongoing marketing after launch.

If you already have a website and only need social and reporting, see our social-only plans instead.

Full-service plans include website maintenance, social media management, blog publishing, and monthly reporting—the exact mix depends on your tier. Social media includes professionally designed image posts, captions, hashtags, and scheduling across your included platforms.

If you'd like to hold off on full-service marketing plans and focus on marketing via social media platforms only, see our social-only plans.

Instagram and Facebook are included on every plan. On Scale, you also get 1 additional platform of your choice; on Elite, you get 2 additional platforms of your choice. Those choices are TikTok, Google Business Profile, LinkedIn, or Pinterest.

On Starter and Grow, you can add platforms through add-ons—see pricing add-ons.

Captions stay consistent in meaning and message across platforms. We may make slight modifications for platform-specific limitations and standards—such as character limits, link handling, or other platform requirements.

Check out a plan from our pricing page or any pricing cards throughout the site—click the Checkout button. You'll go to the checkout page where you can build your plan, select your desired add-ons, and sign up for a monthly marketing plan (social-only or full-service).

After signing up, you'll receive access to your client portal where all communication, files, approvals, and updates are managed. You'll complete a detailed onboarding questionnaire, and you'll receive your first round of content within 14 days of submitting it.

All communication happens inside your dedicated client portal. This keeps everything organized, transparent, and easy to follow.

Very little. Our services are designed to be done-for-you. After onboarding, most clients only spend a short amount of time reviewing work. In almost all cases, all you need to do is click a single "approve" button while we handle scheduling, publishing, and everything else.

No, we don't. We connect to your social media platforms safely and securely through your permission—you just need to grant us access.

Visuals may come from client-provided assets, commercial and or licensed stock imagery, or custom-designed graphics created by our team. Everything is selected to align with your brand, industry, and goals.

We include review and revision rounds within the agreed scope during each monthly content calendar approval cycle. Our process is collaborative and guided by your onboarding details, and we'll refine the work to ensure it aligns with your expectations.

Monthly plans are billed on a recurring monthly basis, with all pricing details shared clearly before you sign up. Website design services are charged per project based on the payment schedule outlined in your proposal.

You're not locked into a long-term contract, and you can cancel at any time. Website design projects are non-refundable once work has begun, as time and resources are reserved specifically for your project. For monthly plans, we appreciate 30 days' notice, as we plan content 30 days in advance.

Yes. Our prices are in USD. Online subscriptions, software, digital goods, and global freelance platforms predominantly price in USD, and we follow that same standard.

XO PIXEL Creative is based in Toronto, Canada, and we work with clients across Canada and the United States through a fully remote process.